Torres Turn Key

FREQUENTLY ASKED QUESTIONS

These Are Some Of Our Most Frequently Asked Questions

Can’t find an answer? Call us on (585) 775-7761 or email us sales@torresturnkey.com

Property management is the operation, control, maintenance, and oversight of real estate and physical property. It typically involves the managing of property that is owned by another party or entity. If you’ve owned income property for any length of time, you know that managing a rental can be financially rewarding. At the same time, you’ve likely discovered that these responsibilities require a large commitment of time and effort. At Torres Turn Key Property Management in Rochester NY, Our job is to eliminate those headaches.

We offer a vast range of services to take care of the day-to-day responsibilities of running your income property. This free time can be spent in identifying further investment opportunities or otherwise expanding your current career.

  • Advertise and rent all vacant units.
  • Perform background and reference checks on all applicants.
  • Handle all paperwork needed for Social Services, Section 8 and other government agencies.
  • Counsel tenants on lease terms, property amenities, proper use of appliances, etc.
  • Conduct pre- and post-lease inspections.
  • Meet with building inspectors, assessors, and insurance adjusters at the property.
  • Field all tenant calls.
  • Make arrangements for any repairs or maintenance needed on the properties.
  • Twenty-four hour maintenance hotline for emergencies.
  • Secure estimates and approve required repairs.
  • Collect and distribute rent payments.
  • Make payments necessary on repair invoices.
  • Provide property inspections weekly when vacant, or quarterly when occupied.
  • File all paperwork needed for evictions and any needed follow-up with the authorities.
  • Provide maintenance or repair on property as needed at the owner’s expense.
  • Provide owners with monthly computerized reports on all income and expenses incurred at their properties.
  • Reconciliation of tenant security deposits with an itemized inspection list.
  • Provide owners with a yearly spreadsheet for tax purposes.

We are responsible for the overall management of assigned residential and commercial properties in the Rochester, NY area.

We do that for you! Our property managers have the experience of the market and the area to know exactly where to market your property and how to develop compelling advertising material. This is a significant advantage when it comes to filling your properties quickly and avoiding costly vacancies.

As experienced property managers, we are experts in finding good tenants. This includes taking care of all the details, including securing background and security checks, verifying employment, and collecting previous landlord references.

In addition to finding good tenants, we will handle all aspects of the tenant-landlord relationship. The property manager will handle both routine and emergency maintenance, take care of routine inspections and manage any situations where conflict resolution is required.

 

Our property managers establish and maintain continuing relationships with maintenance workers, tradesmen, contractors, suppliers and vendors that an independent landlord cannot duplicate. Not only will the property manager get the best work for the best price, but they’ll also oversee these responsibilities.

If you’ve ever worked in a billing department you know that securing payment from clients can be both difficult and time-consuming. We are a property management company with efficient, time-tested systems in place to effectively collect rent and maintain on-time payments. You’ll find this particularly important if monthly cash flow is a concern.

 

A major responsibility of the property manager is the bookkeeping relating to incoming tenant rentals, plus the off-setting expenses relating to your property (i.e. monthly utility bills, maintenance expenses, ongoing service contracts, etc.).

There is a multitude of federal, state and county laws and regulations to abide by when renting and maintaining your rental property. You can rely on our knowledge as property management consultants to make sure that you avoid lawsuits by keeping your properties up-to-date and compliant with these regulations.

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